Privacy Policy
Last updated: January 1, 2025
1. Introduction
At Clyna.io ("we", "us" or "our"), we value your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Identity Information: Name, surname, date of birth, gender
- Contact Information: Email address, phone number, address
- Health Information: Treatment preferences, medical history (only with your consent)
- Payment Information: Credit card details, billing address
- Usage Data: IP address, browser type, pages visited
3. Use of Information
We use the information we collect for the following purposes:
- To provide and improve our services
- To facilitate your communication with clinics
- To manage bookings and payment processes
- To provide you with personalized content and recommendations
- To fulfill our legal obligations
- For security and fraud prevention
4. Information Sharing
We do not share your personal information with third parties except in the following cases:
- Clinics: With the clinics you choose to submit your treatment requests
- Service Providers: For services such as payment processing and email delivery
- Legal Requirements: In case of court order or legal obligation
- Business Transfer: In case of company merger or sale
5. Cookies
We use cookies on our website. Cookies are small text files sent to your browser and stored on your device. We use cookies to remember your preferences, analyze site usage and personalize content. You can disable cookies through your browser settings.
6. Data Security
We implement industry-standard security measures to protect your personal information. All data transfers are protected with SSL/TLS encryption. However, please note that no data transfer over the internet is 100% secure.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- To learn whether your personal data is being processed
- To request information about processed data
- To learn the purpose of data processing
- To request correction of incomplete or incorrect data
- To request deletion or destruction of data
- To request restriction of processing
- To learn about third parties to whom data has been transferred
8. Data Retention
We retain your personal data for as long as necessary to provide our services or to fulfill our legal obligations. When you delete your account, your data will be removed from our systems within a reasonable period.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will delete it immediately.
10. Policy Changes
We may update this Privacy Policy from time to time. In case of significant changes, we will notify you via email or a notice on our website.
11. Contact
If you have questions about our privacy policy, please contact us:
Email: [email protected]